What is Ticket Request?

Take the stress out of ticket buying! With Ticket Request, you can submit your request ahead of time during our reservation period-no need to rush the moment tickets go on sale.

We will place a hold on your card for the full value of your request. If your request is successful, your card will be charged.

Tickets are subject to availability, your request may be unsuccessful.

By making a request early, you give yourself a better shot at getting tickets before they're gone. It's a more relaxed, flexible way to plan your event day. Learn More

You are able to request a ticket from 4:30pm AEST Thursday 21st August - 9am AEST, Monday 25th August or until allocation has exhausted.

Can I Cancel My Ticket Request?

If you want to cancel your Ticket Request, you can do so simply from your Moshtix account. Sign in, locate the order and click Cancel Request.

Requests can only be cancelled while they are pending. After a purchase is confirmed, the request cannot be cancelled.

Once a request is cancelled, you will need to either submit a new request or join the on sale to secure tickets.

Does Ticket Request Guarantee Me A Ticket?

Request fulfilment is subject to ticket availability, requesting a ticket does not guarantee that you will receive a ticket but does allow you to submit ahead of the on sale. Sit back and let us do the hard work for you! If your requested purchase is confirmed, you'll receive a Booking Confirmation email automatically.

How Do I Know If My Ticket Request Was Successful?

If your request is successful, your payment method will be securely processed to confirm your booking. We will send you further instructions via email if your request is confirmed. You can also check the status of your Ticket Request from within your Moshtix Account.

What Are Secure Tickets?

Want your ticket covered in case you get sick and can't attend? Upgrade to a Secure Ticket to get covered!

Secure Tickets allow you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to an unforeseen circumstance listed in the Secure Tickets Terms and Conditions. This includes injury, illness, travel trouble and other unexpected events. Full details on what is included can be found here.

Can I Get My Tickets via SMS?

Opt for SMS on checkout for easy access to get your tickets straight to your phone. Have easy access to your tickets - no digging through your inbox on festival morning!

BE READY TO QUEUE!

These tickets will be HOT! If you end up in the queue, don't stress. You'll be directed to buy tickets when it's your turn. If your chosen ticket type has exhausted before your purchase is complete, try again with the next ticket type!